?�About Measurement?‘Please refer to the diagrams before purchasing. You?™ll need to leave 0.5-1 ft of space for accessories to avoid buying an oversized shade. Due to the characteristics of this fabric, there may be a tolerance of ±2 inch from the outer edge of one D-ring to the outer edge of the other D-ring
?�Waterproof?‘The shade sail is made of 160GSM PES material, PU coated, blocks up to 98% of UV rays, and has a shade rate of 90%- 95% (white series 85%-90%). It is resistant to light rain and has a water pressure resistance of 400 kPa. Please do not use it in heavy rain or storms
?�Installation?‘Waterproof shade sails need to be installed at a 30-degree angle with maximum tension to allow run off and face up. Otherwise the water may accumulate and affect the use of the shade canopy
?�Splicing Process?‘To improve the waterproof performance, we use hot-melt adhesive and splicing process. Most sizes consist of two pieces of shade fabric, but you don't have to worry about leaks at the splice
?�Customizable?‘We offer various sizes of customized waterproof shade sails to meet your shade needs in different areas. If you have any questions about our products, please contact us. And please note that hardware is not included
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Frequently Asked Questions
🌄 How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🌄 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🌄 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🌄 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
